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Discussion topic: No sky channels

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This message was authored by: Jax18

No sky channels

Hi

i can't get any sky channels, the screen says 'your sky viewing card needs to be paired to your sky+hd box'

For a start I have no sky viewing card! 
I have turn d everything off, waited, still no sky channels

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This message was authored by: GD1

Re: No sky channels

Posted by a Superuser, not a Sky employee. Find out more

@Jax18  All Sky Subscription channels require a viewing card only FTA channels don't, channels such as BBC, ITV, C4, C5 should be viewable without a viewing card on a Sky+HD box.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: oj01

Re: No sky channels

Posted by a Superuser, not a Sky employee. Find out more

@Jax18 wrote:

Hi

i can't get any sky channels, the screen says 'your sky viewing card needs to be paired to your sky+hd box'

For a start I have no sky viewing card! 
I have turn d everything off, waited, still no sky channels


If you have a Sky subscription, you have a viewing card.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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This message was authored by: Jax18

Re: No sky channels

Ok I've found the viewing card, I've just spoke to sky so all sorted now 

thank you

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