No signal from my sky Dish , any proboems with reception in essex and south east?

[Sam+Robert+Bradle]

Any Reception issues in Essex and South East?

[Annie+UK]

satellite broadcasts cover the entire UK so regional issues will only be weather related, have the recent storms moved your dish?

[GD1]

@Sam+Robert+Bradle  If you are using your own dish then it is highly likely the dish has moved ion the high winds.

You should be aware satellite signals cover the whole of the UK and are not confined to small areas, if there was an issue with the satellites the forum would be flooded with 1000's of posts.

[Mark39]

It's not a broadcast problem but I'm sure there are reception issues across the country as Eunice will have moved satellite dishes slightly - the dish doesn't need to move much to affect signal reception. 

If the weather has calmed down in your area and you're still having problems, best to book an engineer to check your dish alignment.

[Sam+Robert+Bradle]

it's possible that it has moved very slightly in the storm...but nothing obvious to the eye.

1st thought was a "local" signal problem. 

[GD1]

@Sam+Robert+Bradle  There can never be "local" issues with satellite signals as explained above other than weather related.

[Susan+fisher]

My sky dish has been moved from the storms on Friday and I'm having a nightmare finding someone in sky to help I was connected to India this afternoon for two hours while employees tried to get me to sign up to a new contract no offer of assistance for the dish 

[GD1]

@Susan+fisher  You need to call back and get an engineer booked.

[Susan+fisher]

The only numbers I could find took me through to India with staff not concerned about the service just trying to get me to to sign up for a new contract which number do I call I used the one on the website

[GD1]

@Susan+fisher  There is no additional number that circumvents the offshore call centres, it is pot luck when you call.  As advised call back.

[Susan+fisher]

I don't want to talk to another employee in a call centre they are rubbish and say the same thing constantly and offer no assistance with the dish problem is there a uk number ?

[GD1]

@Susan+fisher  The number you called IS a UK number as you've already been advised it is pot luck if you get offshore or onshore.  So you need to call back.  

[caesarome]

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@Susan+fisher wrote:

I don't want to talk to another employee in a call centre they are rubbish a

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If you don't want to call Sky then all you have left with is to find a local company to you to do this or your dish will have to remain as it is - unfixed so what happens next is up to you.

[Annie+UK]

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@Susan+fisher wrote:

I don't want to talk to another employee in a call centre they are rubbish and say the same thing constantly and offer no assistance with the dish problem is there a uk number ?

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The UK number is the one that goes through to the call centre

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page