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Discussion topic: No signal and initialising

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This message was authored by: Reddes

No signal and initialising

I have 2 skyboxes. The primary one is saying that Your box is still initialising and that I have no signal from the satellite. The other box is working. I've unplugged and rebooted but to no avail. 

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This message was authored by: Annie+UK

Re: No signal and initialising

Posted by a Superuser, not a Sky employee. Find out more

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

 

"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:

• The Dish is misaligned
The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q


You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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This message was authored by: Reddes

Re: No signal and initialising

But I have sky on the second tv

This message was authored by: Mark39

Re: No signal and initialising

Posted by a Superuser, not a Sky employee. Find out more

@Reddes wrote:

But I have sky on the second tv


Different cables, different port on the LNB.

This message was authored by: Annie+UK

Re: No signal and initialising

Posted by a Superuser, not a Sky employee. Find out more

Look at the causes I have listed, a lot of them are per box so can affect one box but not the other

I am NeurodivergentMy F•A•Qs: Sky GlassSky StreamSky GoSky Plus
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