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Discussion topic: No sig

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This message was authored by: gillian+hamilton

No sig

I have no sugnal

 

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This message was authored by: Mark39

Re: No sig

Posted by a Superuser, not a Sky employee. Find out more

No signal? Or no satellite signal? They're not the same thing.

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This message was authored by: gillian+hamilton

Re: No sig

no satelite signal

This message was authored by: Mark39

Re: No sig

Posted by a Superuser, not a Sky employee. Find out more

Try restarting your Sky box by switching off at the plug for 4 minutes. 

 

If tjat doesn't resolve it, the cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.

Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.

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