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Discussion topic: No satellite signal

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This message was authored by: anglosaxon

No satellite signal

Hi. We are not sky subscribers, only using a sky+ box for free to air channels.

My wife was watching itv on Monday morning with no issues.

There was a period of heavy rain in the afternoon and the box lost the signal.

The 'boss' put it down to weather interference but, 2 days later, still showing no satellite signal. 

Any ideas please ??

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This message was authored by: Annie+UK

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

Your dish will need looking at by a 3rd party satellite/aerial company

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: anglosaxon

Re: No satellite signal

Ok, thanks. Was thinking of getting Freesat box but no point if it could be the dish !!

This message was authored by: Mark39

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@anglosaxon wrote:

Hi. We are not sky subscribers, only using a sky+ box for free to air channels.

My wife was watching itv on Monday morning with no issues.

There was a period of heavy rain in the afternoon and the box lost the signal.

The 'boss' put it down to weather interference but, 2 days later, still showing no satellite signal. 

Any ideas please ??


All channels? Or just ITV?

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This message was authored by: anglosaxon

Re: No satellite signal

Black screen stating no satellite signal. No lock showing in settings.

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This message was authored by: anglosaxon

Re: No satellite signal

Was considering contacting sky but suppose cannot as not a customer 

This message was authored by: Annie+UK

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

Sky don't support Sky Plus any more even if you are a customer

 

Try unplugging the cable<s> from the dish (at the box end) and plugging them in again

I am NeurodivergentFAQs: Sky Glass Sky Stream Sky Go Sky Plus
Posted on a MINISFORUM UM690L with Debian (Linux) using Firefox-esr
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This message was authored by: anglosaxon

Re: No satellite signal

Will try, thanks 

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This message was authored by: anglosaxon

Re: No satellite signal

Have removed/refitted cables. Still no signal....

This message was authored by: oj01

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@anglosaxon wrote:

Have removed/refitted cables. Still no signal....


Then you'll need to find a local satellite installer to come and investigate.


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Former Sky+HD Beta Tester
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Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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