No hard disk

[CarwynDavies]

It's saying there is a problem with your hard disk drive 

[Annie+UK]

You've posted in the Sky Go forum! What device is giving you the error?

[caesarome]

@CarwynDavies 

Do you have a Sky+ box ?

[Hifrank]

Sky HD box hard drive  not working 

[Annie+UK]

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@Hifrank wrote:

Sky HD box hard drive  not working 

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Try a Planner Rebuild

See question Q02 in my Sky Plus F⋅A⋅Q

[Hifrank]

hard drive failing. Done all the checks. Can I still get a sky HD box replacement  from sky? Apparently stopped making them from 2016

[oj01]

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@Hifrank wrote:

hard drive failing. Done all the checks. Can I still get a sky HD box replacement  from sky? Apparently stopped making them from 2016

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No, and you can't get one from anywhere else either unfortunately.  Sky no longer allow the viewing card to be paired to a different box.

You'll need to call Sky to discuss options, which will be to switch to Sky Q, Stream or Glass.

[TimmyBGood]

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@Hifrank wrote:

 Apparently stopped making them from 2016

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Actually 2015, we think, because Sky Q was launched in early 2016

Almost no manufacturer or supplier will retain stock of decade-old consumer electronic hardware.

[Hifrank]

Thanks If I bought a 2n d hand hdi+ would I be able to use my card & pair it via sky

[Mark39]

Unfortunately,  no. You can no longer pair a Viewing Card with a different box. The only thing you could do is replace the hard disk in your current Sky+HD box, but that's not an easy proposition.

[TimmyBGood]

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@Hifrank wrote:

If I bought a 2n d hand hdi+ would I be able to use my card & pair it via sky

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No: Sky withdrew that capability in October 2024 as part of the wind-down of Sky+ HD support.