@JonathanMSW
Sky no longer send an engineer to Sky+ issues, which they'll tell you if you call them and they’ll advise you to upgrade to Sky Q or change to Sky Glass/Stream. If it’s a dish issue, unless you have cover through Sky Protect (via Domestic and General) you'll need to employ a local satellite engineer at your own expense to check your dish alignment.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
