New Sky Q box

[Anonymous]

I've received an email telling me I can upgrade to a Sky Q box. I called the number given as instructed and that then told me to start this discussion. 

[Annie+UK]

This forum is primarily customer-to-customer help

You need to phone them the forum cannot help with this 😞

[Daniel0210]

@Anonymous 
Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.