Discussion topic: Need to book a engineer
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Message posted on 25 Sep 2023 11:08 AM
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Need to book a engineer
I need to book a engineer to look at my sky hd box because it goes frizz, blank, and goes blue screen
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All Replies
Message posted on 25 Sep 2023 11:20 AM - last edited: 25 Sep 2023 11:21 AM
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Re: Need to book a engineer
You'll need to find your own local satellite installer in your area, unless you pay for extra insurance ie Sky Protect etc...
Message posted on 25 Sep 2023 12:11 PM - last edited: 25 Sep 2023 12:11 PM
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Re: Need to book a engineer
As @Annie+UK indicates, Sky will now tell you that the only option available from them is to move to Sky Q
If you wish, you could try replacing the Sky+ box with a second-hand unit, but there's no guarantee this will resolve the issue.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 25 Sep 2023 01:45 PM
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Re: Need to book a engineer
@Kim354 as a first step, I would suggest replacing the HDMI cable between your Sky box and your TV. Make sure both your Sky box and TV are in standby when you do it.
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