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Discussion topic: My sky + won’t download programmes

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This message was authored by FL2 This message was authored by: FL2

My sky + won’t download programmes

When I search for a programme and try to download it, my tv tells me it is "scheduled" but it never downloads.  If I select to record a programme in the future this will work.  Broadband and other streaming is OK.  Not sure if it is because my Sky+ box is old.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My sky + won’t download programmes

Posted by a Superuser, not a Sky employee. Find out more

Reboot your router then your Sky box when the router is ready

Note: I am Neurodivergent, Hardware: Sky+HD LG UHD TV Xbox Series X Amazon Fire HD
My Sky Frequently Asked Questions:PlusGlass / Stream
This message was authored by caesarome This message was authored by: caesarome

Re: My sky + won’t download programmes

Posted by a Superuser, not a Sky employee. Find out more

@FL2 

Wnen you are next not using your box have you tried a reboot of it at the mains then once it has loaded up see if you can then download something ?

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This message was authored by Mark39 This message was authored by: Mark39

Re: My sky + won’t download programmes

Posted by a Superuser, not a Sky employee. Find out more

@FL2 I doubt it's anything to do with the age of your Sky box. Check in your Planner for a previous download which has failed to complete and delete permanently any downloads in your Deleted folder.

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