My sky + won’t download programmes

[FL2]

When I search for a programme and try to download it, my tv tells me it is "scheduled" but it never downloads.  If I select to record a programme in the future this will work.  Broadband and other streaming is OK.  Not sure if it is because my Sky+ box is old.

[Annie+UK]

Reboot your router then your Sky box when the router is ready

[caesarome]

@FL2 

Wnen you are next not using your box have you tried a reboot of it at the mains then once it has loaded up see if you can then download something ?

[Mark39]

@FL2 I doubt it's anything to do with the age of your Sky box. Check in your Planner for a previous download which has failed to complete and delete permanently any downloads in your Deleted folder.