My sky is not working

[Riannam]

I have had an engineer come out me two months ago, and no one else has come back. I am paying for a service here and I am getting it.

[Mark39]

What problem are you having? What did the engineer say? How have you followed it up?

[Riannam]

Engineer said I need a communal aerial for my sky Q witch, and I can't get in because of the management of my flats, but the engineer said that I could get sky stream I ordered the stream from yourselves. I'm still waiting for it for someone to call me back. No one has called me back since that time and right now. I am so annoyed with Sky it's ridiculous. I pay my bill every month and I've had texts from sky, asking me is there problem solved and I replied no and nothing is been done. My contract is up in June. I am shopping around for a different broadband and TV. I've been with Sky for a long time I think approximately 23 years and counting and there's not a day that sky has messed up . 

[Annie+UK]

FYI, your not talking to Sky here, we are just custmers like yourself

I would phone Sky and enquire what is happening with your order

You can contact Sky using the number here (See the "Need more help?" dropdown near the bottom of the page)

Note: Make sure you have the correct country flag selected in the bottom-right of the page