Keep losing BBC2 and ITV 4, says not getting satellite signal, followed instructions on yellow button, get odd few seconds of the programme then lose it. Second tv and sky+ box working perfectly. Can watch later on iplayer and on demand but not live. Help please.
Posted by a Superuser, not a Sky employee. Find out more
The cause is most likely a fault with your dish or cables. Unfortunately Sky no longer provide engineer support for Sky+ equipment unless you have Sky Protect, so you'll need to contact a local satellite engineer to take a look.
Alternatively now might be a good time to consider upgrading to Sky Q. Any dish or cabling issues will be addressed as part of the Sky Q installation at no additional cost to you.
