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Discussion topic: Intermittent on demand fail

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This message was authored by: Duncan-58

Intermittent on demand fail

I have an old sky+hd box, recently on demand will not connect between 5/6pm and midnight and work normally through to 5/6pm when again it will fail. My Input network ID/Transport Stream wull also change - first 4 digits are always 0002/last four will ch6ange fron 0802, 0810, and ( 07d4 which is the one that works up to 5/6pm. It seems more than a coincidence that shortly after I was notified HD+ would no longer be supported that I have this problem. I have tried switching router and box off numerous times and rechecked my router connection. My wifi runs at well over 100mps. Anybody any glue as what's happening

Many Thx 

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This message was authored by: Mark39

Re: Intermittent on demand fail

Posted by a Superuser, not a Sky employee. Find out more

If it was anything more than a coincidence there would be numerous posts reporting the same problem., and there haven't been.

 

Is your Sky box connected over wifi, or ethernet?

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This message was authored by: Duncan-58

Re: Intermittent on demand fail

I am connected via WiFi, the fact that its works perfect from midnight to 5/6pm every day shows  that I am connected correctly. I have steady Internet speed of 100++ through the evening. Wgen I spoke with Sky I was advised no support coukb ve offered to repair but I could sign up for new Q box with additional mini box, to which I agreed as no other option 

This message was authored by: Mark39

Re: Intermittent on demand fail

Posted by a Superuser, not a Sky employee. Find out more

Ok, thanks for letting us know.

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