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Discussion topic: How do I change from Entertainment to Signature?

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This message was authored by daisy55555 This message was authored by: daisy55555

How do I change from Entertainment to Signature?

I have the entertainment pack with sky+ box and can't work out how to change to signature, there is nothing  showing in my deals or under mysky info, it just tells me I'm on entertainment.  I'm currently paying £32 which I think is more expensive than signature.  All I keep getting is sport offers and I've never even shown any interest at all in sport channels!  I'm out of contract on both tv and broadband/talk and noticed prices are steadily creeping up.  


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: How do I change from Entertainment to Signature?

Posted by a Superuser, not a Sky employee. Find out more

@daisy55555 

To get some new discounts you'll have to call anyway otherwise you will carry on paying full price. Apparently the quieter times are just after 7am or about 9pm.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How do I change from Entertainment to Signature?

Posted by a Superuser, not a Sky employee. Find out more

@daisy55555 

If the discounts have ended you will need to call Sky to try to negotiate a new deal which will require another minimum term contract, although Sky are not obliged to offer you another discount. Ask about Signature at the same time as that is the current base package. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Mark39 This message was authored by: Mark39

Re: How do I change from Entertainment to Signature?

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a ring. However recent posts suggest you might have to upgrade to Sky Q before being able to switch to the Signature package.

daisy55555
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This message was authored by daisy55555 This message was authored by: daisy55555

Re: How do I change from Entertainment to Signature?

Oh dear was trying to avoid having to phone, surely Signature package should be showing as alternate  to Entertainment which is now defunct.  Really don't want skyq either as quite happy with my + box

This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: How do I change from Entertainment to Signature?

Posted by a Superuser, not a Sky employee. Find out more

@daisy55555 

To get some new discounts you'll have to call anyway otherwise you will carry on paying full price. Apparently the quieter times are just after 7am or about 9pm.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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