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Discussion topic: Help!!

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This message was authored by Wilfred4 This message was authored by: Wilfred4

Help!!

I have sky hd multi room elderly parents live with us plus kids still back and forth wifi terrible even with boosters so no sky q or sky glass option 6 engineers been out and can't seem to come up with a solution?  At any given time 3 people could be watching something different.  Obviously sky hd boxes out of production and not providing engineer support any ideas? Help?

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This message was authored by caesarome This message was authored by: caesarome

Re: Help!!

Posted by a Superuser, not a Sky employee. Find out more

You haven't actually said what your issue is, can you not access on demand content due to these broadband issues ?

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Wilfred4
Topic Author
This message was authored by Wilfred4 This message was authored by: Wilfred4

Re: Help!!

Issue is apparently need to upgrade my system as sky hd being phased out along with technical help and my hd boxes are on their last legs 

This message was authored by Mark39 This message was authored by: Mark39

Re: Help!!

Posted by a Superuser, not a Sky employee. Find out more

What problem are you having with your Sky boxes? There may be no immediate need to upgrade. 

This message was authored by caesarome This message was authored by: caesarome

Re: Help!!

Posted by a Superuser, not a Sky employee. Find out more

@Wilfred4 

I'm a Sky+ customers as are others on here and I while U can not speak for them for me I have no plans to upgrade anytime soon so if you are happy with what you have then you don't need to be talked into doing anything you do not want to.

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Wilfred4
Topic Author
This message was authored by Wilfred4 This message was authored by: Wilfred4

Re: Help!!

Keep losing sky channels phoned sky they keep re sending signal but keeps happening just tell me got an old system 

This message was authored by Mark39 This message was authored by: Mark39

Re: Help!!

Posted by a Superuser, not a Sky employee. Find out more

Are you seeing a 'no satellite signal' message? Or is there another onscreen error?

Wilfred4
Topic Author
This message was authored by Wilfred4 This message was authored by: Wilfred4

Re: Help!!

Just says to subscribe to this channel contact sky

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