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Discussion topic: Hayu now included

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This message was authored by: KarenE1974

Message posted on ‎02 Aug 2026 01:55 PM

Hayu now included

Hayu is now included in my package but it's not letting me watch it

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Avatar for Mark39
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This message was authored by: Mark39

Message posted on ‎02 Aug 2026 01:57 PM

Re: Hayu now included

Posted by a Superuser, not a Sky employee. Find out more

@KarenE1974 what's happening when you try? Remember, Hayu is accessible via On Demand, not via the Hayu app

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This message was authored by: KarenE1974

Message posted on ‎02 Aug 2026 01:59 PM

Re: Hayu now included

Yes I've gone through on demand. I click a programme to watch and it says I don't have the required subscription 

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This message was authored by: Mark39

Message posted on ‎02 Aug 2026 02:21 PM

Re: Hayu now included

Posted by a Superuser, not a Sky employee. Find out more

@KarenE1974 are you selecting an HD programme without having the HD add-on?

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