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Discussion topic: Hard Disk not working on Sky HD box
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This message was authored by: Jimmymac3
Message posted on 20 Jun 2025 07:15 AM
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Hard Disk not working on Sky HD box
Cannot Record programmes or On Demand. Did usual troubleshooter actions
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This message was authored by: oj01
Posted by a Superuser, not a Sky employee.
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Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
Message posted on 20 Jun 2025 07:34 AM
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Re: Hard Disk not working on Sky HD box
@Jimmymac3 wrote:Cannot Record programmes or On Demand. Did usual troubleshooter actions
Firstly try a Planner Rebuild if you haven't already.
Then try a Full System Reset. This will wipe and reformat the hard drive, but might get it working again.
If that doesn't work, then you've come to the end of the road with Sky+HD as you can no longer replace the box with another one and would need to switch to Sky Q or Sky Stream (or Glass).
Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
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