Getting TV OnDemand on Sky+HD box

[PaulAJ2]

I recently purchased a new Sky+ HD box and have connected it to the Internet. However, when I attempt to access Catch Up TV (or TV on Demand), I receive the error message "You do not have Sky+ entitlement. Go to Skyviewinghelp.com."

I have tried visiting the website mentioned, but it appears that it no longer exists.

Could someone help me access the TV OnDemand service, please?

Thank you.

Paul J.

[Annie+UK · Accepted solution]

Your new Sky+ box will not be able to pair with a viewing card so it will never be able to access premium Sky channels or features such as recording, on demand etc...

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Q, Sky Glass and Sky Stream

[oj01]

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@PaulAJ2 wrote:

I recently purchased a new Sky+ HD box and have connected it to the Internet. However, when I attempt to access Catch Up TV (or TV on Demand), I receive the error message "You do not have Sky+ entitlement. Go to Skyviewinghelp.com."

I have tried visiting the website mentioned, but it appears that it no longer exists.

Could someone help me access the TV OnDemand service, please?

Thank you.

Paul J.

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You may wish to consider trying to get your money back from whoever you bought it, if it was sold in the belief that it would work in the way you thought it would.

[PaulAJ2]

Thank you for your reply.

I am indeed sending the Sky + HD box back for return today.

Best wishes.

PaulAJ2