@KellyMenendez Sky+ where you posted is no longer supported by Sky.
In addition if it's a block of flats is it your own dish or a communal dish? If the former and you habve Sky+ you need to employ the services of a local installer, if the latter speak to the building managemnt as they will be responsible for any communal setups.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
