Faulty viewing card

[Paulbking1]

Message shows insert viewing card 

card cleaned & re inserted no change sky box restarted..no change

[Mark39]

@Paulbking1 it could be a faulty Card, or a faulty card reader inside your Sky box. Give Sky a call to request a replacement Card to see if that fixes it. But do be prepared for the 'you'll have to upgrade' line from them.

[robsie]

Do you have a contact number.

[Annie+UK]

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@robsie wrote:

Do you have a contact number.

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The forum does not allow phone numbers to be posted

[Mark39]

@robsie  tap on 'still need help' link here and follow the prompts for a number: https://www.sky.com/help/articles/viewing-card-error-messages-sky-plus