Discussion topic: Card not authorised

This message was authored by: Wayne+Wilkes · ‎03 Nov 2023

Hi. I have a message saying 'viewing card not authorised'

I have followed the steps and inserted the new card but it's not working!

This message was authored by: Annie+UK · ‎03 Nov 2023

With the new card try performing a New Install

See question Q21 in my Sky Plus F⋅A⋅Q

Additional help with your viewing card can be found here

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream

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