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Discussion topic: Can't record some programs on BBC1 NI

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Message posted on ‎13 Jan 2024 04:11 PM

Can't record some programs on BBC1 NI

Such as Dragons Den

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Avatar for Mark39
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Message posted on ‎13 Jan 2024 04:17 PM

Re: Can't record some programs on BBC1 NI

Posted by a Superuser, not a Sky employee. Find out more

What happens when you try? Error message?

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Message posted on ‎13 Jan 2024 04:27 PM

Re: Can't record some programs on BBC1 NI

We just get the caption on the playlist but it won't open i.e. play

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This message was authored by: Mark39

Message posted on ‎13 Jan 2024 04:30 PM

Re: Can't record some programs on BBC1 NI

Posted by a Superuser, not a Sky employee. Find out more

Highlight the Failed recording in your Planner and press i on your remote.   The failure reason will be,shown on screen.

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Message posted on ‎13 Jan 2024 04:30 PM

Re: Can't record some programs on BBC1 NI

Posted by a Superuser, not a Sky employee. Find out more

Playlist, are you a Sky Glass or Sky Q customer as you have posted this in the Sky+ forum.

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Message posted on ‎13 Jan 2024 05:34 PM

Re: Can't record some programs on BBC1 NI

Posted by a Superuser, not a Sky employee. Find out more

@Chis 

 

If you are in RoI, some BBC NI content will not 'Playlist' on Sky Glass/Stream

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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