Blue Screen on Sky + HD Box

[Niccinoo]

When I turn sky on with my remote I just get a blue screen, no message.

If I turn it off from mains, leave 5 mins, switch back on it seems ok but then I can't change channel.

I have to reboot to change channel everytime  😬

[Mr+Flibbles+86]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the blue bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  
 

[Mr+Flibbles+86]

Update - This has now been answered on a private chat