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Discussion topic: BBC TV channels in Sky+HD

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This message was authored by: Neile101

BBC TV channels in Sky+HD

BBC channels have recently started dropping out several times a day.  A message is displayed that the satellite is not receiving a signal, but only the BBC channels are not being received.

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This message was authored by: Neile101

BBC TV channels on Sky+HD

BBC channels have recently started dropping out 

This message was authored by: Daniel0210

Re: BBC TV channels in Sky+HD

Posted by a Superuser, not a Sky employee. Find out more

@Neile101 

No satellite signal may only affect one or two channels. 


Its almost certainly a dish misalignment. Sky no longer support Sky+ and Sky+HD, but if you have Sky Protect through Domestic and General Insurance you can call them to arrange an engineer, otherwise you'll need to employ a local satellite engineer at your own expense to check it (or contact Sky to upgrade to Sky Q or change to Glass / Stream).

 


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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Neile101

Re: BBC TV channels in Sky+HD

The connectors at the LNB have been replaced which has rectified the problem.

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