BBC Channels work with SD Box - no signal when HD box used

[NBeddoes1973]

BBC Channels - BBC1 & 2 etc work with SD Box - using HD box no signal for BBC1/2 etc All other channels work except BBC1/2 when HD box used. Do i need to change LNB!? Thanks

[Mark39]

Quite difficult to say. It could be an LNB fault or it may be that your dish is slightly misaligned.

[Annie+UK]

Sky SD boxes and Sky+HD all use the same LNB so should work with the same dish hardware

[NBeddoes1973]

Thankyou for replies. Replaced LNB signal all good. However BBC channels still SD not HD with message banner that BBC SD is ending!! Is this a settings or software thing. Thanks

[Mark39]

What does ch 801 look like?

[Mabjer]

801 etc show HD channels but when selected says no sat signal!? As do 101 & 102. Itv/ch4/ch5 etc all work

Done a software update still same!?

[Annie+UK]

"No Signal" is an error generated by your TV indicating that it cannot find a device on the current input, check the correct input for your Sky box is selected

"No Satellite Signal" is an error generated by your Sky box and usually indicates an issue with one or more of the following:

• The Dish is misaligned
• The Tuners in the sky box
• The input sockets on the Sky box
• The plugs on the cables
• The cables themselves
• The Sockets on the dishes LNB
• The dishes LNB has gone faulty for the connections the box is using
• You have plugged your Sky+ box into a dish that is only compatible with Sky Q

You may have to call out a local satellite installer, unless you have Sky Protect insurance, to check/fix your system, another option is to move to Sky Q, as during the move all issues will be resolved as part of the install, there is also the option of Sky Glass or Sky Stream, if you want to move away from satellite TV and use the Internet

[Mabjer]

Problwm is with older large type sky hd box - Tried a new sky box - same set up -  all chann3ls oncl. HD qork fine!!

So u guess box issue!?

[Mark39]

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@Mabjer wrote:

Problwm is with older large type sky hd box - Tried a new sky box - same set up -  all chann3ls oncl. HD qork fine!!

So u guess box issue!?

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Looks like it.