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Discussion topic: tv stream

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This message was authored by: steph181

Message posted on ‎03 Apr 2026 05:15 PM

tv stream

i can't watch anything through this streaming box , it's been like this for months but with not being home my wife and child just watch netflix that i've to pay extra for 😡😡😡😡😡

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎03 Apr 2026 06:01 PM - last edited: ‎03 Apr 2026 06:02 PM

Re: tv stream

Posted by a Superuser, not a Sky employee. Find out more
@steph181 wrote:

i can't watch anything through this streaming box , it's been like this for months....

You haven't said like what.

 

Have you reported it to Sky? What did they suggest?

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This message was authored by: MarkGoldsmith

Message posted on ‎03 Apr 2026 06:03 PM

Re: tv stream

Posted by a Superuser, not a Sky employee. Find out more
@steph181 wrote:

i can't watch anything through this streaming box , it's been like this for months but with not being home my wife and child just watch netflix that i've to pay extra for 😡😡😡😡😡

Sky stream requires a stable internet connection of at least 30-35 Mbps.

 

Have you checked to see what speed the puck is getting by running the Network troubleshooting diagnostic via the Netflix app on the puck available via the Help mention within Netflix?

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