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Discussion topic: potential New customer

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Avatar for charlie521
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This message was authored by: charlie521

Message posted on ‎01 Dec 2024 09:16 AM

potential New customer

Hi, can the sky box be sent to a different address as we arent going to be home for a delivery?

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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎01 Dec 2024 09:24 AM

Re: potential New customer

Posted by a Superuser, not a Sky employee. Find out more

It can only be sent to the address Sky have on record for you.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎01 Dec 2024 10:05 AM

Re: potential New customer

Posted by a Superuser, not a Sky employee. Find out more

@charlie521  Please also be aware you're not contacting Sky customer services by posting here, this is a customer helps customer community.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: lettice

Message posted on ‎01 Dec 2024 10:49 AM - last edited: ‎01 Dec 2024 11:45 AM

Re: potential New customer

Posted by a Superuser, not a Sky employee. Find out more

Yes, you can do this for the SkyStream pucks, certain to what is mentioned in the link below.

But not for a Sky Glass TV.

 

The delivery tracking email that is sent after you have placed your order, comes from DPD and does allow you to make some delivery changes.

 

More details here;

https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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