lost tv channels mid July from sky stream

[odt]

I noticed a number of missing channels from sky stream over the last few weeks. I used to have 129 channels, now showing as 99,  mostly high channel numbers from 400, 500 and 600 but some disappeared from my favourites.

Any ideas how to reset? Thanks.

[Chrisee · Accepted solution]

@odt there is no way of resetting the channels shown in the TV Guide. Sky do change channel numbers and some channels are renamed (particularly the Sky Cinema channels) to match an event and some channels close.the best way to keep up to date on those chages  is to read the monthly  Changings to the TVGuidetgread in the Whats on forum (July's is here )

There is a complete listing of channels on Stream here https://www.sky.com/help/articles/tv-channel-list-sky-glass with a link to a page listing channels on Sky Q which aren't on Stream.  Sky are only directly responsible for their own channels the others are owned and opertated by third parties and do come and go. 

[Stephen+Mourton]

@odt   Do you mean how to reset your Favouites?  If so go to the section on the home page with the TV Guide but do not go into it.  Scroll along the line right to the end and it will say Favourites, just go in and it should be self explanatory.

If you want to keep up with the monthly channel changes under Discussions on this forum and scroll down What's On and it is the first entry that comes up.

[odt]

Thanks Chrissie, ueful info.

[odt]

Thanks Stephen + Mourton,  not so much about favourites, more about understanding why Sky updates cause third party channels to appear and disappear. Slowly getting my head around it.