Discussion topic: how to set up sky stream and puck code

This message was authored by: Flypot60 · ‎03 Feb 2024

ever since I had this stream tv I have not been able to use it so either come out Monday and sort it out or you can have it back

This message was authored by: GD1 · ‎03 Feb 2024

@Flypot60 You're not addressing Sky via the forum, no one will come out as Sky Glass/Stream is a self install system.

Have you called Sky to get help with the setup?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MarkGoldsmith · ‎03 Feb 2024

@Flypot60 wrote:
ever since I had this stream tv I have not been able to use it so either come out Monday and sort it out or you can have it back

@Flypot60 what exactly is the error/issue you are seeing?

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: Fothergill1 · ‎03 Feb 2024

@Flypot60 As you have already been advised the Sky Glass TV is self install. The setup instruction should appear on the screen for you to follow. The following links explains the setup procedure and troubleshooting.

https://www.sky.com/help/articles/service-checker-sky-glass-help

If this doesn't help you will need to phone Sky for additional troubleshooting.

Good luck 🤞

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Discussion topic: how to set up sky stream and puck code

how to set up sky stream and puck code

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