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Discussion topic: WiFi booster

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This message was authored by: Sue240

WiFi booster

We have had a puck delivered yesterday for an additional room. This keeps buffering and stopping whilst watching programmes. We have a booster box but the middle connect button is not lighting up Green?

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This message was authored by: Jporch316

Re: WiFi booster

Posted by a Superuser, not a Sky employee. Find out more

Hi 

 

is the booster to far away from the router ?

 

try moving it closer 

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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M350 hub 5x. Four sky mobile sims.
This message was authored by: lettice

Re: WiFi booster

Posted by a Superuser, not a Sky employee. Find out more

Which one of these Sky boosters do you have?

 

https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with

 

Might be worth trying a restart or reset as mentioned in the article, for your particular booster, under fixing a problem and resetting your booster.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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