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Discussion topic: Why the cost for extra stream pucks?

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Avatar for Blewis1973
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This message was authored by: Blewis1973

Message posted on ‎21 Dec 2024 08:46 PM

Why the cost for extra stream pucks?

I really don't understand the reason for the near £40 setup cost per steam puck!  Considering we don't own them.

Anyone able to explain the reasoning?

 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎21 Dec 2024 08:50 PM

Re: Why the cost for extra stream pucks?

Posted by a Superuser, not a Sky employee. Find out more

@Blewis1973  It's an activation fee, thats what Sky have decided to charge.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎21 Dec 2024 09:20 PM

Re: Why the cost for extra stream pucks?

Posted by a Superuser, not a Sky employee. Find out more

@Blewis1973 

 

Once there's a Whole Home subscription add-on in place, Sky doesn't earn any additional monthly revenue from a household with multiple pucks, but those still have a manufacturing cost.

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Message posted on ‎22 Dec 2024 08:31 AM - last edited: ‎22 Dec 2024 08:32 AM

Re: Why the cost for extra stream pucks?

@Blewis1973 Perhaps it is better to look at it as an one off rental fee or loan fee😉

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