Discussion topic: Why the cost for extra stream pucks?

This message was authored by: Blewis1973 · ‎21 Dec 2024

I really don't understand the reason for the near £40 setup cost per steam puck! Considering we don't own them.

Anyone able to explain the reasoning?

This message was authored by: GD1 · ‎21 Dec 2024

@Blewis1973 It's an activation fee, thats what Sky have decided to charge.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎21 Dec 2024

@Blewis1973

Once there's a Whole Home subscription add-on in place, Sky doesn't earn any additional monthly revenue from a household with multiple pucks, but those still have a manufacturing cost.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: Exiled-in-HH · ‎22 Dec 2024

@Blewis1973 Perhaps it is better to look at it as an one off rental fee or loan fee😉

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Discussion topic: Why the cost for extra stream pucks?

Why the cost for extra stream pucks?

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