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Discussion topic: Utube not working

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This message was authored by Qpr1 This message was authored by: Qpr1

Utube not working

The utube channel is not working 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Utube not working

Posted by a Superuser, not a Sky employee. Find out more

What exactly do you mean by not working?

 

Have you tried rebooting your stream puck by unplugging it for 10 minutes?

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This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Utube not working


@Qpr1 wrote:

The utube channel is not working 


YouTube is an app, not a channel. If the app is not functioning then try rebooting your puck by turning it off at the wall for a few minutes then power it back on and allow it to restart. 

Also try refreshing the apps from the settings menu. This can take several hours but usually helps. 

Settings > System Management > Resets & Updates > refresh apps

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