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Discussion topic: Using Sky Stream with a TP Link mesh

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This message was authored by: Padraigos

Using Sky Stream with a TP Link mesh

Hi I have Sky fibre broadband but have poor WiFi in parts of the house so use a TP link mesh to boost my signal. I recently changed from Sky Q to Stream, getting two pucks. One I connected to the mesh. I received an email today to say I am using the puck outside of my registered address and therefore was being levied an additional monthly charge. Earlier posts have said that there are no issues with using a TP Link mesh, but does that relate to linking non Sky equipment?

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This message was authored by: lainys

Re: Using Sky Stream with a TP Link mesh

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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