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Discussion topic: Unable to connect to live chat assistant
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This message was authored by: 55DegreesNorth
Message posted on 07 Sep 2026 02:05 PM
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Unable to connect to live chat assistant
Link on sky website does not allow chat to live assistant
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
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Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 07 Sep 2026 02:13 PM
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Re: Unable to connect to live chat assistant
@55DegreesNorth Thisnis a customer heklps customer community, we can't help with live chat issues, perhaps you could explain what help you're after the community may be able to advise.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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