Hi @Chenwoo
Some channels only have broadcast rights therefore their content is unavailable for cloud recording or on demand. We are fellow customers so cannot advise if this is the case. The general advice would be to reboot your puck and see if it lets you add to playlists.
If you are still having issues you can email Sky's viewer relations team on viewerR@sky.uk and they will investigate. I'll check to see if I can add anything on PBS America and feedback, not in front of a TV presently.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
