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Discussion topic: UHD Channels

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This message was authored by Rookey007 This message was authored by: Rookey007

UHD Channels

I dont understand this.

 

How do we get the UHD channels on like 401 and 406 for the sport and F1  one of my puck got them there but the other one hasnt have to go to the 900 odd what ever the number is


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This message was authored by lettice This message was authored by: lettice Answer

Re: UHD Channels

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by lettice This message was authored by: lettice Answer

Re: UHD Channels

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: UHD Channels

@Rookey007  Just a thought if what @lettice  says doesn't work, is the other puck by any chance plugged into a tv that isn't UHD ready?

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