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Discussion topic: Two weeks for an engineer

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This message was authored by: 1rr1tat3d

Two weeks for an engineer

I cannot believe it takes two weeks to get an engineer. No TV for two weeks. Very poor. I better get a refund. 

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This message was authored by: lettice

Re: Two weeks for an engineer

Posted by a Superuser, not a Sky employee. Find out more

@1rr1tat3d wrote:

I cannot believe it takes two weeks to get an engineer. No TV for two weeks. Very poor. I better get a refund. 


There is no engineer sent out for a Sky Stream puck or Sky Glass TV.

If you have a problem with your Sky Stream or Sky Glass, what is your problem, we may be able to help.

 

Or do you have Sky Q, where Sky do send out engineers to fix some issues?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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