Switches on and can use apps but live tv won't load I just get a black screen and a message which says wait while your programme loads but it doesn't load. We have lost all tv anyone any idea how to fix this please ?
Posted by a Superuser, not a Sky employee. Find out more
Would suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete
Sky Community Superuser. What is a Superuser? Click here to find out Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester. My good journey to Sky Stream from Sky Q. Click here to read
