04 Dec 2024 05:19 PM
Switches on and can use apps but live tv won't load I just get a black screen and a message which says wait while your programme loads but it doesn't load. We have lost all tv anyone any idea how to fix this please ?
04 Dec 2024 05:24 PM
Posted by a Superuser, not a Sky employee. Find out moreWould suggest trying a restart of your Sky Stream box
Go to Settings>Systems Management>Resets & Updates
Select Restart device
Your Sky Stream puck will perform a reboot. It will take a few minutes to complete