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This message was authored by: Aanakabr

Travelling with sky puck

I am going on a holiday tomorrow (in the uk) and was wondering if it was possible to take the sky puck? Was thinking of taking it for the kids to watch somthing while we are settling before bed

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This message was authored by: lettice Answer

Re: Travelling with sky puck

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above.

You can only watch your Streaming TV subscription on your Sky Stream puck from your registered home address – the address listed on your Sky billing account.

This is covered in your Streaming TV subscription contract;

Sky Terms and Conditions.

 

Your option will be to watch all your Sky subscribed channels via the Sky Go app on a mobile/tablet.

More on Sky Go here;

https://www.sky.com/help/articles/sky-go-watching-using

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: GD1

Re: Travelling with sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Aanakabr wrote:
I am going on a holiday tomorrow (in the uk) and was wondering if it was possible to take the sky puck? Was thinking of taking it for the kids to watch somthing while we are settling before bed

No that is strictly against the T&C's you agreed to, you can use Sky Go away from the home instead.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: lettice Answer

Re: Travelling with sky puck

Posted by a Superuser, not a Sky employee. Find out more

As mentioned above.

You can only watch your Streaming TV subscription on your Sky Stream puck from your registered home address – the address listed on your Sky billing account.

This is covered in your Streaming TV subscription contract;

Sky Terms and Conditions.

 

Your option will be to watch all your Sky subscribed channels via the Sky Go app on a mobile/tablet.

More on Sky Go here;

https://www.sky.com/help/articles/sky-go-watching-using

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by: TimmyBGood

Re: Travelling with sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Aanakabr 

 

Sadly, as indicated above, Stream isn't portable.  There's no technical reason for this, but Sky subscription television hardware has always been restricted to a particular address through its contract T&C's (and, more realistically, because it was tethered to a dish)

 

Personally I think this is now a mistake.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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