This discussion topic has been answered Discussion topic: Transfer Sky Stream to another property

This message was authored by: benjjvi · ‎06 Jan 2026

Hi all!

im moving out at the end of the month, and I won't be needing my sky stream anymore. My partner has taken interest in having one, does anyone know if there's any online forms I can fill out to transfer it to another person or will I have to call? I'd still be paying, but it would be for him. TIA xx

This message was authored by: MarkGoldsmith · ‎06 Jan 2026

@benjjvi wrote:
Hi all!

im moving out at the end of the month, and I won't be needing my sky stream anymore. My partner has taken interest in having one, does anyone know if there's any online forms I can fill out to transfer it to another person or will I have to call? I'd still be paying, but it would be for him. TIA xx

Hi @benjjvi Sky don't allow accounts to be transferred from one person to another so you would need to cancel and return the puck and your partner could then sign up as a new customer.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: MarkGoldsmith · ‎06 Jan 2026

@benjjvi wrote:
Hi all!

im moving out at the end of the month, and I won't be needing my sky stream anymore. My partner has taken interest in having one, does anyone know if there's any online forms I can fill out to transfer it to another person or will I have to call? I'd still be paying, but it would be for him. TIA xx

Hi @benjjvi Sky don't allow accounts to be transferred from one person to another so you would need to cancel and return the puck and your partner could then sign up as a new customer.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: mikealanr · ‎06 Jan 2026

Hi @benjjvi

Generally sky can't be transferred to another person, only usually on the death of an account holder. You will need to call sky and either terminate your subscription (if not in contact) or take it with you.

But you need to speak to sky as we are fellow customers on the community and there is no online journey for what you are trying to do. Dial 150 from a sky landline or mobile or use the number here: https://www.sky.com/help/articles/viewing-help

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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