The box

[Jackies1975]

The box is have got isnt working right keeps turning off or there is no picture or its not registering as I cant pick what I won't as I cant see the apps

[Jason-]

Hello @Jackies1975, thanks for getting in touch with us and sorry you're having problems with your Sky Streaming Puck 😕

I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-