Technical fault with this programme. Sky stream

[Ejrpr29]

I have a sky puck. This afternoon I started getting error message Technical fault with this programme. Please try again later. This is happening on all channels. I have restarted the puck and hub (several times) the puck is connected to the WiFi.  Apps are working without issue!  Any advice? 

[Mr+Flibbles+86]

Hi there @Ejrpr29 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[lirraine]

I can't watch  ITVX on sky pic whole hour I live in STV region it say I can't watt ITVX in the STV region in area

[lirraine]

Is there a problem with the sky puc stream ITVX in central  Scotland I can  watch ITVX  on sky glass.  And smart tv but can't get ITVX  or prime video