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Discussion topic: Technical fault despite rebooting etc

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This message was authored by: Tut5

Technical fault despite rebooting etc

I am receiving technical fault all the time and interruptions to all channels despite rebooting turned everything off and reset and restarting 

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This message was authored by: J_ham

Re: Technical fault despite rebooting etc

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: baron75mk3

Re: Technical fault despite rebooting etc

I just had the same thing , a full reboot seemed to clear things up , i did it from the settings page

This message was authored by: baron75mk3

Re: Technical fault despite rebooting etc

@Tut5 Also i have done the suggestion that @SamK4 has suggested here 

https://helpforum.sky.com/t5/Sky-Stream/Sky-puck-technical-faults/td-p/4945430

, only difference is on my router i can completely disable IPV6 , hopefully it will solve the issue 

Screenshot 2026-10-14 185319.png

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