0

Discussion topic: TV Locks

Reply
This message was authored by: DaveBoi

TV Locks

While watchinb TV ghe screen locks and I have to switch the puck off and on to get going again.

 

This happends 5-6 times a day

Reply

All Replies

This message was authored by: MarkGoldsmith

Re: TV Locks

Posted by a Superuser, not a Sky employee. Find out more

@DaveBoi wrote:

While watchinb TV ghe screen locks and I have to switch the puck off and on to get going again.

 

This happends 5-6 times a day


Hi @DaveBoi,

 

What broadband speed are you getting to your property, and what download speed is your Sky Stream puck getting? ( to test the download speed from your sky puck, you need to open Netflix on the puck, go to Get Help and then Check My Network and it will run the speed test).

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply