Stuck screen

[RosieBo]

I am not a new user but have had to reset up the puck. Am now on a screen which says Link your Sky account. Simply sign in now. Then there's a logo plus the settings and help buttons. I have no idea what to do. Pressing the sky logo sends me back to the beginning.

[N_chill]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141