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Discussion topic: Streaming box
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This message was authored by: Bernard2106
Message posted on 10 Nov 2026 06:19 PM
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Streaming box
Hey I just got my streaming box and its not coming up with my apps or subscription
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This message was authored by: mikealanr
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Nov 2026 07:37 PM
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Re: Streaming box
Hi @Bernard2106
You will need to provide more information for the community to assist. Have you go through the set up process and linked to your sky account? Are there any error messages? Not coming up? Do you mean there are no apps? Apps are installed but not signed in etc etc?
Basic set up information here: https://www.sky.com/help/articles/setting-up-sky-stream
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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