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Discussion topic: Stream puk

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This message was authored by: PeachyKim

Stream puk

My cable is damaged that plugs in. How can I get a new one?
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This message was authored by: lettice

Re: Stream puk

Posted by a Superuser, not a Sky employee. Find out more

Is that the power cable or hdmi cable?

 

If a power cable, read the information here for getting a replacement 

https://helpforum.sky.com/t5/Sky-Glass-Live/Want-new-power-cable/td-p/4961448

 

If it's your hdmi cable, you can buy them easily online.

Make sure if you buy one online that especially if your using UHD, that it's listed as an 'high speed 2.0' hdmi cable and it's no more than three metres in length.
You can also buy an hdmi cable  that mentions the 2.1 standard, but that is not really necessary, it will probably cost a little more.

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