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Discussion topic: Sound problems
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This message was authored by: big+daddy007
Message posted on 28 Sep 2025 05:07 PM
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Sound problems
I am getting sound interference on one of my two pucks when swapping from an app ie You Tube,Netflix etc back to linear tv my pucks are hardwired to 500m I have to turn the puck off and on again to clear the other puck works fine. Any ideas?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Sep 2025 06:21 PM
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Re: Sound problems
@big+daddy007 try swapping the two pucks to see if the problem moves. If it does its a puck issue if it doesnt its the set up with the TV and any audio kit. Changing the audio output type can help if listening to the TV's sound try using PCM audion as that is the simplest audio type.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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