0

Discussion topic: Sky stuttering and Netflix not loading

Reply
Avatar for Sanaparkar
Level 1 icon
What's this?
This message was authored by: Sanaparkar

Message posted on ‎24 May 2026 06:37 PM

Sky stuttering and Netflix not loading

All of my channels on sky, whether it's normal tv or sports or movies, the picture stutters and goes blurry like there's a satellite issue. This is really frustrating as it happens during final matches or final episodes. The channel gets stuck or the screen goes blurry and still.  

Furthermore everytime we try and open Netflix a blank screen appears. We have to switch the box off and wait 30 seconds, switch it back on again and the app will then come on which is highly frustrating as it doesn't load straight away like it should. 

Report post
Post 1 of 2
115 Views
0 Likes
Reply
Reply

All Replies

Avatar for mikealanr
Level 12 icon
What's this?
Superuser
This message was authored by: mikealanr

Message posted on ‎24 May 2026 09:59 PM

Re: Sky stuttering and Netflix not loading

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sanaparkar 

 

You have posted in the Sky Stream board but mention satellite. Please can you confirm which sky product you have?

 

Stream delivery is via broadband.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Report post
Post 2 of 2
91 Views
Reply
Reply