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Discussion topic: Sky stream

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Avatar for Rachelpattison
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This message was authored by: Rachelpattison

Message posted on ‎24 Dec 2025 12:14 PM

Sky stream

Hi, Ive just recently got sky stream and sm having difficulty setting it up. I just keep getting the message We're having technical issues. Is it just a case of plug into socket and tv then off you go?
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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎24 Dec 2025 12:31 PM

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more
@Rachelpattison wrote:
Is it just a case of plug into socket and tv then off you go?

Not entirely, no. Connecting to WiFi, linking with the Sky account, hardware activation and software updating is all required.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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